Terms and conditions

  • Arrival – Departure

Check-in is from 15:00 pm on the date of booking and check out before 10:00 am on the day of departure. Please contact us if your arrival/departure is before or after these hours to confirm with us, depending on the availability of “Estellar Villas“.​

  • Reception

​”Estellar Villas” operates without “reception” services.  During the welcoming, the person in charge of the  Villas  will be present  for the suggestion and operation of our state-of-the-art facilities. Upon your departure, there will be a place where the key will be left or there will be a place in charge of “Estellar Villas” where the delivery will take place.​

  • Cleanliness

Please note that we do not offer reception and cleaning services. Cleaning service is carried out upon communication – request.

  • Reservations

Check availability and price and book online!  Or, feel free to contact us via email or phone with your reservation request and we will be happy to deal with the matter personally.

The persons allowed in each Villa are from 1 (one) to 6 ( six ). It is forbidden to stay in the accommodation more than 6 (six) persons.

  • Payment terms
  • For online reservations you will be asked for the total cost, paid by PayPal or by charging your debit/credit card.
  • As for PayPal, it depends on your country’s policy, whether you need to create a PayPal account or whether you can use your credit/debit card without creating a PayPal account.​
  • If you do not wish to use our secure payment system you can contact us by phone (+306946453850 , +302375071507) or by E-mail info@estellarvillas.com or use the contact form.
  • You will be asked to pay the full price of your stay, pay  by debit/credit card or bank transfer within a reasonable time (IBAN bank account: GR8511600000000001400503301, beneficiary name PERSEVERANCE IKE Bank: PROCREDIT BANK). Please read the cancellation policy below.
  • All payments are made exclusively in euros.
  • In case of reservation by email or phone, you must within 1 working day deposit the total amount of the price of your stay in the bank account of “Estellar Villas”  that we will indicate to you. In your deposit you should mention your name and the duration of your stay.
  • Any bank transfer or currency conversion fees shall be borne exclusively by you.
  • From 1/1/2018 according to 4514/2018, in addition to the room rate, the accommodation tax is imposed.
  • The tax amounts to 0,50 € per night , is borne by the tenant of the room and is collected before departure.
    Also with a new law of Durability fee there is also 10 €/night and collected before departure. 

    “During the months of March to October: 1.5 euros. If the property available through short-term rental is a single-family house of more than 80 sq. m., a durability fee of 10 euros per day is imposed. During the months of November to February: 0.5 euros.”

  • Cancellation Policy

If cancelled up to 30 days before date of arrival, the deposit or total charge will be refunded and no fee will be charged.

In  case  of  cancellations  or  changes   within   30 days prior to arrival, the deposit or total charge will be charged and can be used on another date, subject to the availability of “Estellar Villas” and the rates of each period.

In case of early departure, the total price of your reservation will be charged.

  • Terms of stay

During your stay at  “Estellar Villas”  you have the right to use the accommodation (Villa) and the right of exclusive use of the private courtyard and its garden,  which includes swimming pool, sports, bicycles, BBQ, jacuzzi, gym and parking of two (2) private vehicles for each accommodation (villa ) in which there is also an installation for chargingelectric cars.

The tenants are solely responsible for any material damage caused  to the rented accommodation (villa) and  all other facilities (internal and external), either by their voluntary or unintentional action, or by negligence.

Quiet hours must be respected between  15:00 to 17:30  and 23:00 to 07:00.

It is not allowed to subletthe Villas.

The use of the swimming pool is the sole responsibility of the tenants of the accommodation (villa) who must comply with the relevant health and safety rules during swimming as they are posted in a prominent place near it.

The availability of outdoor pool facilities, or any other outdoor facility of the   accommodation (villa), is subject to the  terms  and conditions of “Estellar Villas”  itself and their ability to use, depends on the season and the weather and general conditions prevailing each time period in the area where it is located.

  • Smoking

Smoking is limited only to the respective outdoor areas. Smoking is prohibited inside the accommodation (villa) but is allowed on the balconies of each of them.

  • Pets

Unfortunately, pets are not allowed both inside the accommodation and in its public areas.

  • Damages-Losses

The tenants are solely responsible for any material damage caused to the rented accommodation and  all other facilities (internal and external), either by their voluntary or unintentional action, or by negligence.

The same policy applies in the case of malicious  or  intentional  damage  to property or loss of objects,  the value  of  which  will be charged to the tenants of “Estellar Villas”.

“Estellar Villas” reserves the  right to charge tenants  the  cost of replacing any object removed without consent either  from inside the  accommodation (villa) or from the facilities of its external surroundings.

Upon arrival at the villa, “Estellar Villas” withholds from the renter the amount of 500,00 € as a guarantee for the proper use of the facilities, which will be refunded on the day of the tenants’  departure  and  the  relevant inspection of the facilities generally used

  • Health & Safety

The housing unit is subject to local regulations, including  those concerning  fire safety.

  • Complaints

We want you to enjoy your stay at “Estellar Villas“. Please do not hesitate to inform us immediately of any complaints or  problems  that  have arisen in order to help us improve our services. Your review is necessary and valuable.

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