- Privacy
This privacy statement ensures our commitment to ensure the protection of your personal data. This statement describes the procedures by which we manage your personal data. Our company ensures full compliance with the principles of the General Data Protection Regulation concerning the data we receive from customers and visitors of our website. Any changes to this statement will be located on this page. This policy was revised on 08/05/2023.
- Confidentiality of Transactions
Confidentiality is self-evident. The same basic principles that govern classic transactions also apply in the case of e-commerce.
All information transmitted by the user / member to “Estellar Villas” is confidential and “Estellar Villas” has taken all necessary measures to use them only to the extent necessary in the context of the services provided. “Estellar Villas” does not disclose customer information and transactions, unless it has written authorization from you or this is required by a court order or decision of another public authority. In the event that “Estellar Villas” uses third parties to support its systems, it takes care to ensure confidentiality. You can request any information held about you as well as their correction in case you can substantiate the existence of an error. For your own safety, you should also treat all information provided through the service as confidential and secret and not make any disclosure to third parties.
- Security of transactions
“Estellar Villas” recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information related to your personal information and transactions is secure and confidential.
- Payment
Payment by PayPal is a completely secure payment method for our customers. “Estellar Villas” will never have knowledge of your card or account information. For the payment of the order, it redirects you to the website of the PayPal without coming into contact in any way with the details and data of your credit/debit card. This information is transferred by you using an encrypted PayPal connection through these secure transaction systems.
- What information we collect
The information we maintain in our system is the following:
- Name & Surname
- Country & address of residence
- Email address
- Contact phone number
The www.estellarvillas.com collects and uses personal data only to the extent necessary to fulfill the purposes for which it was obtained.
“Estellar Villas” may use your personal data for some or all of the following purposes:
- Social features – to offer you a number of social features.
- Answers to questions you ask us through the contact form.
- We need this information to manage your account and order. If you agree, we will inform you via email about our products and services, always based on your preferences. You can choose to stop receiving informational/promotional material at any time.
- How long do we keep your data?
The data you provide to us will be kept in our records until you ask us to delete it.
- Who has access to your personal data?
Responsible for the processing of your data is exclusively the Data Protection Officer and specifically www.estellarvillas.com
- What are your rights and how can you exercise them?
You have the right to know what personal data concerning you we hold and process, as well as their origin.
You have the right to request the correction and/or completion of these, so that they are complete and accurate.
You also have the right to lodge a complaint with the Personal Data Protection Authority (www.dpa.gr) if you believe that you and your rights are being violated in any way.
We will take every possible measure to satisfy your requests and we will respond to you within thirty (30) days, and only if this is not possible, we will inform you of the necessary extension of the above deadline, which, however, will not exceed sixty (60) additional days. The exercise of rights is free of charge, however there may be a charge only in cases of proven abuse that will entail additional administrative costs for us.
- Links to other websites
Our website may contain links to other pages. If you are redirected to a third party website by clicking on one of these links, you should know that our company has no control over them. Therefore, we cannot be responsible for the protection and privacy of the information you provide to other websites, as it is not included in this privacy statement.
- IP addresses
An IP address is a number assigned to your computer each time you access the internet. It allows computers and servers to identify and communicate with each other. The IP addresses from which visitors appear to originate may be recorded for information technology security and system diagnostics purposes. This data may also be used in aggregate form in order to perform an analysis of website trends and performance.
- How we use cookies
Cookies are small files that ask for permission to be placed on your computer’s hard drive. If you agree, the file is added to your hard drive and then helps analyze traffic or informs you when you visit a website. Cookies allow web applications and websites to treat you as a unique individual. By using cookies, an application or website can adapt its functions to its own needs, knowing if it has already collected information about your preferences, what you want to see or not.
We use cookies to record traffic and know which pages have more “traffic”. This allows us to analyze data about the traffic of our website, but also to improve it in order to adapt to the needs of our customers. We use this information only for statistical analysis purposes and then remove the data from the system.
In general, cookies allow us to offer you a better website by allowing us to keep track of which pages you find useful and which you do not. A cookie does not in any way give us access to your computer or any personal information, except for the data you choose to share with us.
It is your choice whether to accept or reject cookies. Most users automatically accept cookies, but you may change your computer’s navigation options to reject their use. However, this can prevent you from making optimal use of the website.
- What we do with the information we collect
We need this information to manage your account and order. If you agree, we will inform you via email about our products and services, always based on your preferences. You can choose to stop receiving informational/promotional material at any time.
- Data protection
We are committed to ensuring the protection of your personal data. We follow all physical, electronic and administrative procedures in order to secure your personal data electronically and offline. We will never sell, give or exchange your personal data with third parties without your consent or if there is a legal reason to do so. We will keep your personal information only for as long as necessary. Since we do not need them, they will be deleted from our records in accordance with legal specifications.
· Copyright
The entire content of this website, including (indicatively and not restrictively) texts, graphics, maps, photographs, services provided, is the intellectual property of estellarvillas.com and is governed by national and international provisions on Intellectual Property. Any intellectual property works of third parties included in estellarvillas.com have been raised in good faith and for information purposes. It is understood that they will be removed if requested by the beneficiaries.
- Partners / Other companies
We share your information with third parties only in accordance with the Personal Data Protection Act (Law 2472/97)
- Control of your personal data
If you believe that any information we have about you is incorrect or incomplete, please contact us, Our Data Protection Officer at the following email address: info@estellarvillas.com
If you would like your details to be completely deleted in accordance with the terms and conditions detailed above, please send your deletion request to the email: info@estellarvillas.com
- Security
The online store www.estellarvillas.com has as its main priority the protection of your personal data as well as your electronic transactions and takes all necessary measures, with the most modern and advanced methods, to ensure maximum security. All information related to your personal information and transactions is secure and confidential.